Question 1

What products does SZA POWER provide?

Accepted Answer

SZA POWER provides compact USB-C mobile power products in multiple colors and finishes for everyday use, retail distribution, wholesale, gifting, and project inquiries.

Question 2

Does SZA POWER support wholesale and distribution inquiries?

Accepted Answer

Yes. Distributors and retailers can submit the target market, preferred products, quantity, and destination to request availability, packaging information, and a regional quotation.

Question 3

Can I request OEM or ODM customization?

Accepted Answer

Yes. OEM and ODM inquiries can include color, finish, branding, packaging, quantity, and destination. Feasibility, minimum quantity, price, samples, and lead time are confirmed after review rather than published as fixed terms.

Question 4

How do I get an accurate quotation?

Accepted Answer

Use the inquiry form and include the product or specification, expected quantity, customization scope, destination, and target schedule. The sales team confirms the quotation after reviewing those details.

Question 5

Are prices and inventory on the website final?

Accepted Answer

No. Website prices are reference information. Volume pricing, customization costs, regional terms, inventory, and delivery timing are confirmed by the sales team.

Question 6

How can I request product or warranty support?

Accepted Answer

Submit the product model, purchase channel, market, and a clear description of the issue through the contact form. The request will be routed for follow-up.

Question 7

Which charging cables should I use?

Accepted Answer

Use certified USB-C cables and adapters that match the product specification.

Question 8

How should products be stored?

Accepted Answer

Keep products in a cool, dry place and recharge periodically during long-term storage.

Question 9

How do I request warranty support?

Accepted Answer

Submit the product model, purchase channel and issue through the contact form.

Clear answers about products, pricing, and cooperation.

Tell us the product, quantity, customization, and delivery requirements.